Services
DCL Expediting LLC sells Merw as software. The site does not book freight and does not quote a lane rate.
The board is a list, not a map decoration. A row goes hot when a milestone is late against the promise you entered. Coordinators see the queue in promise order.
Where it fits. Teams expediting a defined book of shipments rather than an entire network.
A sequence is a short script: who to call, what to ask, when to escalate if the answer is missing. Merw stores the answer on the shipment so the next shift does not repeat the first question.
Where it fits. Desks that rotate coverage on the same hot loads.
The packet lists milestones, calls, and the current owner. It is an operations record. It is not a legal claim and not a carrier scorecard for the whole market.
Where it fits. Account teams who rebuild the story of a delay from chat logs.
Scope names the milestone types and the chase sequence. Adding a new customer book is a change order.